1. Information Collection

We collect only the information necessary to provide safe, effective, and personalized home healthcare services. This may include your name, contact details, address, medical history, healthcare requirements, emergency contact information, and other details required for delivering appropriate care.

2. How We Use Your Information

The information we collect is used to: Deliver personalized home healthcare services. Communicate effectively with clients and family members. Schedule and manage service appointments. Maintain accurate care records. Improve the quality of our services. Comply with applicable legal and regulatory requirements.

3. Confidentiality of Information

Your personal and medical information is treated as strictly confidential. Loga Home Care does not sell, rent, or disclose your information to third parties except: With your explicit consent. When required by law. When necessary to provide appropriate healthcare services. To protect the safety and well-being of our clients or staff.

4. Audio & Video Recording

For the safety of our clients, caregivers, and staff, audio and/or video recording devices, including body-worn or mobile cameras, may be used during service visits where permitted by law and with appropriate notice or consent. Any recordings are handled confidentially and used only for: Safety and security. Quality assurance. Incident investigation. Legal or regulatory compliance. All recordings are securely stored and protected from unauthorized access.

5. Data Security

We implement appropriate technical, physical, and organizational security measures to protect your personal information against unauthorized access, loss, misuse, disclosure, or alteration. Our security practices are regularly reviewed to ensure your information remains protected.

6. Your Rights

You have the right to: Request access to your personal information. Request correction or updating of inaccurate information. Ask questions regarding how your information is used. Contact us regarding any privacy-related concerns. We will respond to all reasonable requests in accordance with applicable laws.

7. Cookies & Website Usage

Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and enhance website functionality. You can modify your browser settings to disable cookies if you prefer.

8. Policy Updates

Loga Home Care may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices. Any updates will be posted on this page, and the revised policy will become effective immediately upon publication.

9. Contact Us

If you have any questions about this Privacy Policy or the way your personal information is handled, please contact Loga Home Care. We are committed to addressing your concerns promptly and ensuring your privacy is protected.